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Guide resources

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Welcome to Zendesk Guide, this page contains resources to help you set up and use Zendesk Guide. 

Select your plan to filter resources:   

Guide Professional Guide Enterprise Suite Team / Growth / Professional Suite Enterprise / Enterprise Plus

This article contains the following sections:


Getting started

Setting up


Managing your theme

Customizing your theme

Knowledge base

Setting up and managing your knowledge base

Creating and editing articles

Managing articles and workflows

Managing permissions with user segments

Supporting multiple languages

Using Content Cues for knowledge base health

Tickets and agents

Agent and end-user guide

Using the Knowledge Capture app

Spam prevention and content moderation


Using built-in dashboards

Using Google Analytics

Developer reference

Website and community resources

 Need more help?

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Advice & troubleshooting



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