How do I upgrade my subscription?
Blue subscription limits start to make you feel blue too? You can upgrade your subscription in the app whenever you want:
- Tap the “Account” tab in the navigation bar at the bottom left.
- Select “View upgrade options.”
- Choose from available options and make the most of your shiny premium benefits!
In case you were already benefiting from a premium subscription and you’d like to level up to Metal, you don’t need to be worried about the billing differences. You’ll get a refund for the remaining period of your Black subscription (it might take from 2 to 5 working days).
How do I downgrade my subscription?
Tried out our premium tiers but wanna go back to Black or rock your expenses with Blue for free? Nothing easier, just reach out to us.
Be mindful that depending on the type of subscription you’re currently on, we’ll refund you for the remaining period of the subscription, and in the case of Metal, as per the Terms of Service, we’ll ask you to pay a £50 Metal card fee covering the costs of delivery and manufacturing.
For more specific details about downgrading your subscription tier, please see our Terms of Service.